This web site is operated by Zerbay Collection, located in General Aldogan Street 61/A Istanbul/Turkey.
Zerbay Collection respects the visitors/customers concerns about privacy and follows strict rules and procedures to protect the provided, private information and ensures that it is handled in a responsible manner.
This applies to personal information we collect on this website, at Zerbay Collection store and through other channels in order to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes. The type of information that we collect may be personal information such as your name, address, e-mail, etc.
We also collect information from you when you buy products from our online store. We may use this information to let you know about our newest products and promotions. We may also record which products you are interested in or inquire after as to improve our offer and service on our website.
1. BODY RESPONSIBLE, AND RIGHTS OF THOSE AFFECTED
The body responsible for the acquisition, processing and utilization of your person-specific data, in the sense of the Turkish Data Protection Law is Zerbay Collection. Zerbay Collection can be reached by you via the following contact options:
- by post under: Zerbay Collection, General Aldogan Street 61/A Istanbul/Turkey.
- by e-mail under: [email protected]
You can request, at any time and free of charge, information about your data stored by us, and can exercise your right to correction, blockage or deletion of your data. To this end you can make use of the previously mentioned contact options.
Should you object to the acquisition, processing or utilization of your data by Zerbay Collection in keeping with the stipulations of these data-protection provisions, whether entirely or for individual measures, you can send your objection per e-mail, by fax or by letter again using the previously mentioned contact options.
2. ACQUISITION, PROCESSING AND UTILIZATION OF PERSON-SPECIFIC DATA
Person-specific data specifies details relating to the personal affairs of a specific or identifiable natural person. Such details include, our name, your fax number, your address, and all such data that you disclose to Zerbay Collection during registration and when registering an account with Zerbay Collection.
For each customer who registers with us, we create a customer account, which is password-protected and offers direct access to existing data stored by us.
Setup of the Customer Account
The following data must be given during the registration for a customer account (obligatory disclosures):
- your e-mail address
- your password
- your first name
- your surname
- your gender
- consent to the check on credit standing and to the data-protection provisions
- invoice and delivery address
You are responsible that this data is correct in order to process you orders. The email address is required to confirm receipt of your order and its dispatch, and to communicate with you in general. Your email address is also used as your username for the purpose of your account.
Use of the Customer Account
We will only pass on your data to services operated by Zerbay Collection. We will not pass on your data to third parties without your consent, which you can give during the respective log-in process.
Acquisition, Processing and Utilization of Your Person-Specific Data
We collect, store and process your data for the entire processing of your order and purchase, including any subsequent warranty claims, the technical administration, our own marketing purposes (more information on these under point 3), to prevent criminal offences and fraud and other services available on this site. Your person-specific data is only passed on to third parties to the extent that this is legally permissible, including the purpose of processing the contract or for invoicing, for marketing or if you have given your prior consent. When processing orders, for example, the service companies used by us (transport companies, logistics companies, banks) are sent the data they require for processing and concluding orders. The data passed on to our service providers in this context may only be used by them for fulfilling their duties.
3. USE OF DATA FOR MARKETING PURPOSES
Apart from the processing of your data for settlement of your order, we also use your data for the following purposes: improving your purchase experience by enhancing usability of the Site; to communicate with you about your orders and purchases, and about certain products or marketing campaigns; and to recommend products or services that might interest you.
We use the information available, such as confirmations of receipts and reading confirmation of e-mails, information on the terminal device used by you, your connection to the Internet, operating system and platform, date and time of the visit to the Site, or products that you have viewed, as well as information that we have received from you (including automatically transferred or generated information). We also offer you to view your order history.
The utilization of your person-specific data for advertising purposes can be objected to at any time. Notification in text form sent by one of the contact options given under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
For sending the Newsletter we make use of the e-mail address given by you and for this we need your confirmation that, as the owner of the e-mail address, you consent to its receipt. Our newsletter includes so-called web bugs that allow us to recognise if and when an email has been opened and which links in the email have been clicked by its recipient.
This data is stored by us so that we can best align our newsletter to the wishes and interests of our subscribers. Accordingly, the data thus collected is used to send personalised newsletters to each recipient.
Should you later decide that you no longer want to receive a newsletter from us, you can object to this at any time without thereby incurring any other costs than the transmission costs in keeping with the basic tariffs. Notification in text form sent by one of the contact options given under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. There is, of course, also a cancellation link in every newsletter.
If you have made a purchase at Zerbay Collection, you might receive regular product recommendations from us via email. These recommendations are sent to you by us whether or not you have subscribed to a newsletter. In this way we want to inform you about products offered by us that, on the basis of your last purchases, might well interest you. If you decide that you no longer want to receive product recommendations from us, or no advertising news at all, you can object to this at any time without thereby incurring any other costs than the transmission costs in keeping with the basic tariffs. Notification in text form sent by one of the contact options given under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. There is, of course, also a cancellation link available with every e-mail.
What are Cookies?
A cookie is a small quantity of data transferred by the website you are visiting to your computer for identification purposes to collect information on your visits and be thereby able to improve your website browsing. Cookies may be used to check your activity at our website and get to know details, for instance, about the products you buy. You may switch off all cookies if you do not wish to receive them and/or have your computer warn you whenever they are being used. You must in both cases change your browser settings. Bear in mind that if you set the computer to reject cookies, you may be limiting the functionality of the website you visit and might not be able to access some of its capabilities.
Which Cookies are used on the Site?
We use Session Cookies to make sure that your shopping cart is saved throughout several pages and interactions.
Temporary & Permanent Cookies:
Those cookies are used in the password-protected area and can be stored for a longer period on your hard drive. These cookies serve the purpose to ensure a more user-friendly and effective User Experience.
What data is stored in the Cookies used on the Site?
In the cookies used, no personal data is stored, and analyses, if any, are performed only in an anonymised form.
5. WEB ANALYSIS
We make use of so-called tracking technologies to enhance our Site. For this purpose we enlist the following services on our site:
This Site makes use of Google (Universal) Analytics, a web-analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, (www.google.com). Google (Universal) Analytics deploys methods that make it possible to analyse the use made of the Site by you, e.g. the so-called “cookies”, which are text files that are stored on your computer. The information generated on your use of this website is transmitted, as a rule, to a Google server in the USA and stored there. By activating the IP-anonymize function on this Site, the IP address is shortened, within the member countries of the European Union or in other contracting states that were party to the agreement on the European Economic Area, before further transfer. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The anonymized IP address transferred by your browser within the framework of Google Analytics is not brought together with other Google data.
You can prevent the acquisition of the data generated by the cookie and relating to your use of the Site (incl. your IP address) by Google, as well as its processing by Google, in that you download and install the browser plug-in available under the following link.
As an alternative to the browser plug-in you can click this link in order to prevent the recording by Google Analytics on this website in the future. In this case an opt-out cookie will be placed in your terminal device. If you delete your cookies you must then click the link again.
We use MailChimp to send our newsletter to our subscribers. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA.
The data stored when you registered for the newsletter (email address, name, IP address, and time and date of registration) will be sent to a server operated by The Rocket Science Group in the United States and stored there in accordance with its Safe Harbour Agreement.
Further information about the data protection offered by MailChimp can be found at: http://mailchimp.com/legal/privacy/.
We trust in the reliability and data security of MailChimp. MailChimp is certified by the EU-US Privacy Shield „Privacy Shield“ and obligated to comply with the European General Data Protection Regulation. Furthermore we have concluded a „Data-Processing-Agreement“ with MailChimp. This is a contract in which MailChimp obligates itself to protect the data of our users and in particular to not hand over any data to third parties. Further information about the data protection offered by MailChimp can be found at: http://mailchimp.com/legal/privacy/.
We use woocommerce as an e-commerce solution that allows us to sell our products and services to you. To keep track of shopping cart data, WooCommerce makes use of 3 cookies:
The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
Further information about the data protection offered by WooCommerce can be found at: https://woocommerce.com/privacy-policy/
7. JURISDICTION AND APPLICABLE LAW
8. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, change or delete any personal information provided contact us at [email protected] or send a letter by post to:
Zerbay Collection, General Aldogan Street 61/A Istanbul, Turkey.
Istanbul, February 2019.